The project
Who built Safe Spaces, the partner organisations, and how this Erasmus+ Cooperation Partnership works.
find out moreCourse 5
· 45 minutes
· English, French, Romanian and Lithuanian
· Certificate on completion


What happens after a concern is reported. This course covers classifying a concern as Minor, Moderate or Major and what follows from each; taking precautionary action without prejudging the outcome; and the point most organisations get wrong — knowing when a matter must go to statutory services and must not be investigated internally. It also covers monitoring plans, and the support owed afterwards to the person affected, the person who reported, and the wider team.
Safeguarding leads and deputies, senior managers, and project coordinators who may lead a response on site or abroad.
Classify a concern as Minor, Moderate or Major and explain what follows from each
Take proportionate precautionary action without prejudging an outcome
Identify when a matter must be referred to statutory services, and when an internal enquiry is appropriate
Build and maintain a monitoring plan
Put support in place after an incident, for everyone affected by it
Use what an incident revealed to change practice
A response simulation, a monitoring plan activity, and a final knowledge check. Nine documents are included in the course for you to download as you go.
The interactive course player will run here in the browser — no account, about forty-five minutes, with a certificate at the end. The learning module itself is still being packaged for the site.
You may download, adapt, translate and republish any of these materials, including in your own training. We ask only that you credit the Safe Spaces project.
Safe Spaces is an Erasmus+ Cooperation Partnership in the field of Youth, running from September 2025 to September 2027.
Who built Safe Spaces, the partner organisations, and how this Erasmus+ Cooperation Partnership works.
find out moreWhat safeguarding looks like across the European youth sector, and where the gaps are.
find out moreFour organisations across Europe built Safe Spaces together.